Shipping policy

SHIPPING POLICY

Thank you for shopping with Tulsi Sarees. This policy explains how we process, ship, and deliver your wholesale orders. By placing an order, you agree to the terms below.

Order processing
Orders are processed once payment is confirmed. We typically pack and dispatch orders within [1–3] working days. Orders placed on Sundays or public holidays are processed on the next working day. During festival seasons or high-demand periods, processing may take slightly longer, and we'll keep you informed if so.

Shipping coverage
We ship across India through reliable courier partners. [If you ship internationally, state it here; otherwise: "At present, we ship within India only."]

Delivery timelines
After dispatch, delivery usually takes [3–7] working days, depending on your location. Metro cities are generally faster; remote or non-serviceable pin codes may take longer. These timelines are estimates provided by our courier partners and are not guaranteed.

Shipping charges
[State your policy clearly — for example: "Shipping is charged at actuals and added to your order total at checkout," or "Free shipping on orders above [₹]; a flat fee of [₹] applies below that."]

Order tracking
Once your order is dispatched, we'll share a tracking number and courier details via [WhatsApp / email] so you can follow your shipment.

Shipping delays
While we dispatch on time, delivery is handled by third-party couriers and can occasionally be delayed by weather, regional disruptions, strikes, or other factors beyond our control. Tulsi Sarees is not liable for such delays, but we'll always help you follow up with the courier.

Damaged or lost shipments
Please inspect your parcel on delivery. If an item arrives damaged, or a shipment is lost in transit, contact us within [48 hours] of delivery (or expected delivery) with your order number and clear photos, and we'll work with the courier to arrange a suitable resolution.

Incorrect or incomplete address
Please make sure your shipping address and contact number are accurate. Orders returned to us due to an incorrect address, or refused/unclaimed delivery, may incur re-shipping charges.

Contact us
For any shipping questions, reach us on WhatsApp at +91 9381023211 or email @tulsisarees440@gmail.com . We're happy to help.